Frequently Asked Questions
All our products are handwoven from natural materials.
They are one of a kind creations which means no product is exactly the same. Products may have some flaws, as in color mix, visible connectors, size variations and raw edges.
Just as we are naturally unique, so are our products. We hope that you will understand and embrace the beauty of sustainability.
We are working with a small group of women, due to the growth and high demand of the baskets, we may have to make your products from scratch.
This takes 3-7days.
Delivery takes 7-14 days upon confirmation of your order.
We do not offer refunds.
Exchanges can be made where product is damaged or defective.